Communications simplified with C360

A revolutionary unified communications platform designed to seamlessly integrate and enhance the capabilities of Microsoft Teams. 

Teams Calling

Replace your traditional phone system with a UC digital phone system for Microsoft Teams with our Teams Calling module. 

Contact Centre

Manage and optimise your customer interactions directly from Microsoft Teams with our Contact Centre module. 

Social Media Messaging

Manage your social media messages directly from Microsoft Teams with our Social Media Messaging module. 

Interaction Recording

Record all interactions from Microsoft Teams for quality assurance, compliance, support customer interactions and agent performance.

One platform, every channel

Experience the unparalleled synergy of C360 – One platform, every channel. With C360 for Microsoft Teams becomes the gateway to complete channel management. Seamlessly consolidate your communication landscape, from voice to social media and chat, all within the unified interface of Microsoft Teams powered by C360

Fully integrated modules

Experience seamless efficiency with our fully integrated modules. Elevate your workflow and streamline tasks effortlessly as each module seamlessly collaborates to enhance your MS Teams environment. 

Single supplier, multiple channels

Enhance your communication strategy with ease through Conversant, your single supplier for multiple channels. Eliminate the complexities of managing various communication platforms by accessing all you need under from our single platform for MS Teams. 

Efficient billing & cost reductions

By consolidating your communication needs under one provider, you not only simplify financial processes but also unlock substantial cost reductions compared to managing multiple suppliers and platforms.

Enhanced reporting & analytics

Elevate your insights with Enhanced Reporting & Analytics from C360. Our robust reporting tools delve deeper into your business's communication operations, providing a level of detail that surpasses standard MS Teams reporting.

Complete control of your services, all in one place 

Say goodbye to the hassle of managing multiple communication channels separately; our integrated platform brings all your channels together seamlessly.

Offering an omnichannel solution empowers your business to streamline its operations, enhance customer engagement, and boost efficiency. From email and chat to social media and more, navigate your communication landscape effortlessly

Watch our quick video to find out how C360 works.

Customise C360 with the modules you need

Tailor your C360 experience by customising it with the modules you need, ensuring a personalised and efficient solution for your unique business requirements.
Teams Calling
Replace your existing phone system with Microsoft Teams cloud calling & start connecting with the world.
Teams Calling
Contact Centre
Manage your customer interactions more cohesively with the Roger365 Contact Centre for Microsoft Teams.
Contact Centre
Social Media Messaging
Connect all your social media channels to C360 and interact with your customers directly from Microsoft Teams.
Social Media Messaging
Interaction Recording
Recording calls is essential for compliance in a range of sectors and businesses, and our call recording solutions work seamlessly with Microsoft Teams.
Interaction Recording

Enhance your customer experience with C360

Implementing a Unified Communications (UC) platform like C360 can significantly enhance your business's customer experience and satisfaction levels.

By integrating multi-communication channels such as voice, video, and messaging into a seamless and cohesive platform, your business can offer  more efficient and personalised customer interactions. This unified approach allows customers to connect with your business through their preferred channels, fostering convenience and accessibility. 
 
The collaboration features of C360 facilitate faster decision-making, allowing teams to work together seamlessly to resolve customer issues. Moreover, the integration of your customer relationship management (CRM) will give your employees instant access to customer data, enabling them to offer more personalised and informed assistance.

Why choose Conversant

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A complete single platform UC solution

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Microsoft approved Gold Partner

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24/7 UK based support

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Putting customers at the heart of everything

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9/10 customer retention rate

What our customers think about us! 

Conversant's platform is intuitive and easy to use, leading to greater efficiencies.

Cambridgeshire and Peterborough NHS Trust

Conversant offered an integrated, future-proof platform – with a personal
touch.

NPTC Group of Colleges

Conversant enabled us to punch above our weight and  transform our reporting capability.

Business First Partnership

The way we communicate is changing, is your business ready?

As the landscape of communication evolves the question arises: Is your business ready for the future? With the imminent PSTN switch-off, evolving customer expectations, and the demand for omni-channel experiences, coupled with the power of unified communications, staying ahead is imperative. Embrace this evolution with confidence as we help you navigate the changing tide.

Ask a question

If you'd like a quote for C360 or would like to speak to one of our team about any of our modules and services, please leave your details and we'll be happy to talk to you further and give you a free, no-obligation demo.
© 2024 Conversant Technologies Ltd. All rights reserved.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215
Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: 15-16 Griffin House, Lower Park Row, Bristol, UK BS1 5BN.

Adnan Khan

Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.

Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.

Stephanie Scholtz

Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing. 

Simon Nakra

CRO
Simon is responsible for the overall sales and marketing at Conversant Technology, focusing on working with his team to help customers with their unified communications journey. With over 20 years of sales, marketing and account management experience and has spent the past 10 years helping companies and organisations unify their communications strategy by adopting Microsoft solutions (Lync, SfB, Teams).

Simon has worked across key sectors such as education, NHS, legal, finance, and public sector organisations, giving him an excellent understanding of the challenges companies face when it comes to remote and hybrid working.  Simon’s approach is to always put the needs of his customers first, becoming a trusted advisor and acting as the central point of transparent communication between Conversant and the customer.

Simon joined Conversant Technology at the beginning of 2019 but has worked with Patrick and Stanley since 2013 on various projects.

Patrick Copping

CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.

Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers.  After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations.  Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.

Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.