Unified Communications built for Microsoft Teams for businesses and partners across the UK and beyond.
C360 unifies calling, contact centre, recording and reporting into one platform built for Microsoft Teams. With Insights360 adding AI-powered intelligence on top, your organisation gets complete visibility, control and understanding of every conversation from day one.
C360: Complete clarity across Teams communications
C360 is Conversant's core unified communications platform, bringing together telephony, contact centre, call recording and analytics into a single layer that sits above Microsoft Teams giving your organisation a unified view of everything happening across your communications environment.
Built to work seamlessly within Microsoft Teams no disruption, no new workflows, no extra logins.
Complete visibility
Bring voice, contact centre, recording and reporting together in a single, consistent platform.
Modular and scalable
Start with what you need today and scale into more capability as your organisation grows.
Control and governance
Enterprise-grade reliability, security and oversight across your entire communications estate.
How C360 works with Microsoft Teams
C360 sits above your Microsoft Teams environment, consolidating data and activity from across your communications stack into one unified platform.
Communications happen in Microsoft Teams
Your teams make and receive calls using Teams-native voice, contact centre and integration modules exactly as they do today, with no disruption to their experience.
Data flows into C360
C360 sits alongside Teams, securely collecting data from each module — call activity, interactions, recordings and integrations and pulling it all together in one place.
Data is unified and analysed
Once consolidated, C360 standardises and analyses this data to create a consistent view across communications, performance and experience.
Teams gain clarity and control
With everything in one platform, organisations can monitor activity, identify trends and understand what's really happening across their communications — without manual effort or fragmented reporting.
Trusted by organisations across the UK and beyond
+
End users supported across the UK, Europe and Canada
%
of support tickets are resolved within 30 minutes
+
Users trained globally
%
of customers have chosen to stay with us!
BuildToday.ScaleTomorrow.
Choose the right C360 package for your organisation and upgrade anytime as your needs evolve.
Go Smarter with C360 Lite
Essential telephony, call recording and contact centre functionality for smaller teams getting started with Microsoft Teams voice. Simple to deploy, easy to manage, built to grow.
A fully featured omnichannel contact centre with intelligent routing, social messaging, Microsoft certified call recording and AI-powered insights for growing organisations that need more.
Enterprise-grade telephony, advanced contact centre, ISO 27001 certified compliance recording and deep analytics for large or complex organisations where performance and governance are critical.
Intelligent insight for teams that want more from every conversation
C360 delivers the data. Insights360 delivers the insight.
Insights360 extends C360 with AI-powered conversation intelligence automatically analysing 100% of your calls for sentiment, quality, coaching opportunities and compliance risk.
No manual QA. No random sampling. Just complete, consistent insight across every interaction.
A trusted Microsoft Teams communications partner for direct customers and channel partners alike.
Microsoft Teams specialists
We focus exclusively on Microsoft Teams unified communications so you get deep expertise, not generalist advice.
Proven experience at scale
With 255,000+ end users supported across the UK, Europe and Canada, we know how to design and deliver solutions that last.
Experts you can rely on
Our in-house UK specialists work closely with your teams from planning and deployment through to ongoing optimisation and support.
Built for real-world environments
We design solutions for complex, regulated and high-demand organisations from SMEs to large enterprises.
99% customer retention
We don't just implement and walk away. We support, adapt and evolve your solution as your needs change — which is why 99% of our customers choose to stay.
Direct and channel we work both ways
Whether you're an end customer looking for a UC solution, or a partner looking to expand your Microsoft Teams portfolio, Conversant works with you directly or behind the scenes.
Partner with Conversant and unlock new revenue with Teams
Join the Conversant Partner Programme to expand your Microsoft Teams portfolio with C360 and Insights360. We handle the platform, support and delivery you focus on selling and growing your customer relationships.
No upfront costs. Full resources and support from day one.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215 Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.
Adnan Khan
Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.
Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.
Stephanie Scholtz
Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing.
Simon Nakra
CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.
Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.
Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.
Patrick Copping
CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.
Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers. After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations. Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.
Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.
