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Are you paying too much for MS Teams?

In today’s hybrid work environment, effective communication is the backbone of a successful business. Microsoft Teams has become the go-to platform for many organisations, providing seamless collaboration tools to connect teams worldwide. But for some businesses, the cost of MS Teams communication solutions is unnecessarily high, leaving you wondering if you’re getting real value for your money.

If you’re paying too much for Teams communication, it’s time to explore alternatives that deliver the same functionality—if not better—at a fraction of the cost.

Why Teams Costs Can Spiral Out of Control

Several factors contribute to businesses overspending on Teams communication solutions. Here are some of the most common reasons:
  • Hidden Fees: Many providers advertise low upfront costs but sneak in extra fees for essential features like call recording or advanced analytics.
  • Overcomplicated Packages: Some providers bundle unnecessary features that inflate costs without adding value to your specific needs.
  • Limited Scalability: Businesses often find themselves locked into contracts that don’t scale with their growth, forcing them to pay for more licenses or upgrades than they initially anticipated.
  • Inefficient Support: Poor customer support can lead to downtime and lost productivity, ultimately costing your business more in time and money.

How to Cut Costs Without Compromising Quality

1. Evaluate Your Current Needs
Take stock of the features you actually use versus those you’re paying for. Are you utilising advanced call analytics, or do you simply need reliable direct routing and call recording? Trimming down to essential features can significantly lower costs.
2. Choose a Provider with Transparent Pricing
Look for a provider like Conversant that offers clear, predictable pricing with no hidden fees. Transparent pricing models help you plan your budget confidently without unwelcome surprises.
3. Prioritise Scalable Solutions
Your business needs may change as you grow. A provider that offers flexible, scalable plans ensures you only pay for what you need, when you need it.
4. Look for Integrated Solutions
Switching between multiple platforms or providers can add hidden costs in terms of time and efficiency. Providers offering fully integrated Teams solutions—including contact centre features, direct routing, and call recording—save you money and simplify your operations.
5. Demand Exceptional Support
Good customer support isn’t just a bonus—it’s a necessity. Ensure your provider offers responsive, 24/7 expert support to minimise downtime and keep your operations running smoothly.

Why Businesses Are Switching to Conversant

At Conversant, we understand that every business wants to get the most out of its investment in Teams communication. That’s why we offer cost-effective solutions designed to meet your unique needs without unnecessary extras. Here’s what sets us apart:
  • Cost Savings: Businesses switching to Conversant save up to 20% compared to competitors.
  • Transparent Pricing: No hidden fees, no surprises—just straightforward, predictable costs.
  • All-in-One Solutions: From direct routing to advanced contact centre features, we provide everything you need to communicate effectively on Teams.
  • Unmatched Support: Our 24/7 expert support ensures that you’re never left in the lurch.

Ready to Save on Teams Communication?

Stop overpaying and start getting more value from your Teams communication solution. Conversant makes it easy to switch, with seamless migration and solutions tailored to your business needs.

Get your free cost comparison today and see how much you could save.

Get in touch

If you’d like to understand more on how MS Teams can be utilised in your business, we’re here to guide you, just get in touch.
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