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Microsoft Voice for Teams Services

Replace your existing telephone system and use Microsoft Teams for all communications, bringing everything onto one platform for ease, efficiency and seamless integration.

Microsoft Voice for Teams Services
Microsoft Voice for Teams Services

Save time, cost and effort by adopting Teams as your phone system

With over 60% of the UK workforce currently engaged in hybrid working, we believe it's time to make things simple in the world of unified communications. Our services are designed to eliminate all barriers, to allow you to access the latest unified communications technology quicker and easier than ever before. Conversant can help you to fulfil the potential of your Microsoft Teams investment.

Scale up at will, future-proof your communications systems, and enjoy the peace of mind secure cloud-based storage brings

With Conversant, you can save the time, cost and effort of installing and maintaining an on-premise telephone solution. We provide full servicing and 24/7 support on all your deployments on our secure, voice-optimised platform.

Keeping it simple. Microsoft Teams is a true unified communications and collaboration solution.

Microsoft Voice for Teams Services

The start of something better

Replacing your existing telephone system is just the tip of the iceberg when it comes to what we offer. At Conversant we have developed a portfolio of services that significantly improves the adoption of Microsoft Teams. Add Voice for Teams services for a complete unified communications experience, sit back and enjoy the difference.

Our solutions include contact centre, call analytics, compliance call recording and social media management, complete with CRM integration.

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Microsoft Voice for Teams Services

A premium solution with the best quality routing

Use Microsoft Teams’ excellent features with its worldwide infrastructure, our Microsoft-Certified SBC (for Direct Routing) and our National/International SIP trunks for the highest-quality calls and a complete UC&C solution.

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Microsoft Voice for Teams Services

Added benefits:

Keep your existing numbers

There’s no need to change your existing phone numbers. Enjoy frictionless porting of your existing contact details to Conversant and use them with your Microsoft Teams, so you can maintain continuous lines of communication with the outside world.

Local, national, toll-free numbers available

On-demand phone numbers in 10,000+ area codes across 65+ countries. That's 92% of the global economy, just a phone call away available for your Microsoft Teams.

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Frequently-asked questions

  • What is Teams Voice?

    Microsoft Teams Voice (or Microsoft 365 Voice) is a cloud-based phone system that is designed as an add-on for Microsoft 365 - essentially, this is a phone system that can be accessed from your mobile, computer, or desk phone, adding more flexibility and availability when it comes to communications within your business. It offers phone system capabilities like call park, call forwarding, auto attendants, call queues, audio conferencing, and calling plans, and can be combined with full contact centre, call recording, data and analytics platforms, integrated with your CRM.

  • How Much is Microsoft Teams Voice?

    The cost of Microsoft Teams Voice varies - the most basic application for personal use is free, but organisations will pay varying amounts per user on a subscription basis, depending on what they include. This is in addition to their MS Office 365 licence. Conversant Technology offers a full Microsoft Teams 360 degree solution set, including direct routing, contact centre, CRM integration, social media messaging management, call data and analytics, and call recording and transcription for legal and financial compliance. It includes chat and video functionality as well as file sharing.

  • How does Microsoft Teams Voice work?

    Microsoft Teams Voice is an add-on for Microsoft 365 - essentially, it is a phone system that can be accessed from your mobile, computer, or desk phone, adding more flexibility and availability when it comes to communications within your business, and integrating with your other systems such as CRM, contact centre, call recording requirements and more. It includes chat and video functionality as well as file sharing.

  • How do you use Microsoft Teams Voice?

    Teams Phone is the capability of people to make and receive calls in Microsoft Teams, and is simply accessed by downloading the app on your mobile, or installing it on your tablet or desktop device. Teams subscriptions include Teams Phone and enables calls from one Teams app to another. Making and receiving calls to and from landlines and mobile phones on the public switch telephone network (PSTN) in Teams is available with an add-on such as Teams Phone Standard or Teams Phone with Calling Plan or is included in Microsoft 365 E5. These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions. It includes chat and video functionality as well as file sharing.

  • How do you set up Microsoft Teams Voice?

    Microsoft Teams Voice is the capability of people to make and receive calls in Microsoft Teams, and is simply accessed by downloading the app on your mobile, or installing it on your tablet or desktop device. You will need to have a Microsoft 365 licence in order to use it.

  • Why Choose Microsoft Teams Voice?

    Microsoft Teams Voice enables you to put all your calls and associated data in one place - essentially, this is a phone system that can be accessed from your mobile, computer, or desk phone, adding more flexibility and availability when it comes to communications within your business. It offers phone system capabilities like call park, call forwarding, auto attendants, call queues, audio conferencing, and calling plans, and can be combined with full contact centre, call recording, data and analytics platforms, integrated with your CRM. It includes chat and video functionality as well as file sharing.