Getting started

We'll help you get set up and started with your telecommunications solution, paving the way for a unified communications solution. We'll be with you every step of the way.

Unlock your business potential with a unified telecommunications solution

We understand that your digital infrastructure forms the backbone of your business, so we take the time to truly understand your needs.

At Conversant, we prioritise your success at every stage of the implementation process. From setting up and testing connectivity to delivering comprehensive training and go-live support, our team is committed to being there for you every step of the way.

We leave no stone unturned in ensuring that your communication channels are ready to deliver exceptional performance.

Together, we'll pave the way for success.

Getting you up and running

Our expert team ensures that all components, including phone numbers, call lines, contact center solutions, social media integrations, and recording systems, are seamlessly integrated and configured to align with your business requirements. When you work with Conversant you will get:

Dedicated Support

Project management

Industry Expertise

Quality Assurance

Understanding your business

We prioritise gaining a comprehensive understanding of our your business needs, begining with thorough consultations and discussions with key stakeholders to identify specific requirements, challenges, and objectives.

We conduct detailed interviews and workshops to delve into the intricacies of your telecomms operations, including current workflows, communication patterns, and pain points. Through active listening and collaboration, we aim to uncover both explicit and implicit needs, ensuring that our solution aligns perfectly with their unique business environment.

Our commitment to understanding your business ensures that the deployment of our software is not just a technological upgrade but a strategic investment that enhances productivity, collaboration, and ultimately, business success.
Customer Opinion

The thing that set Conversant apart was the personal service; they really went the extra mile. They were the only firm to arrange a visit to talk to our users and understand the requirements from the horse’s mouth, visiting all the areas that needed to be connected, from the restaurants and theatre to IT and HR departments, and understanding their needs and concerns.

Head of Information and Learning Technologies
NPTC Group of Colleges

Training and support

We understand that each organisation has unique requirements, which is why we provide various options for learning about our products. We'll develop customised training programs that cater to your specific needs, equipping your agents with the skills to leverage our communication tools to their fullest potential.
Agent Training
Supervisor Training
Software functionality 
Understanding your reports and data 

Development as a Service

We understand that businesses evolve and sometimes require solutions that go beyond the standard offerings. That's why we offer Development as a Service (DaaS), a flexible and bespoke solution designed to enhance our existing products, whilst catering to the unique requirements of your business.

If your business requires something more complex or specialised to address your specific challenges, our team of experts are ready to customise our existing products with additional features, functionalities, or modules as necessary.

Whether it's developing custom APIs, implementing advanced reporting capabilities, or creating unique user interfaces, our goal is to ensure that our solutions seamlessly align with your needs.

Ask a question

If you'd like a quote for C360 or would like to speak to one of our team about any of our modules and services, please leave your details and we'll be happy to talk to you further and give you a free, no-obligation demo.
© 2024 Conversant Technologies Ltd. All rights reserved.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215
Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.

Adnan Khan

Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.

Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.

Stephanie Scholtz

Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing. 

Simon Nakra

Simon is responsible for the overall sales and marketing at Conversant Technology, focusing on working with his team to help customers with their unified communications journey. With over 20 years of sales, marketing and account management experience and has spent the past 10 years helping companies and organisations unify their communications strategy by adopting Microsoft solutions (Lync, SfB, Teams).

Simon has worked across key sectors such as education, NHS, legal, finance, and public sector organisations, giving him an excellent understanding of the challenges companies face when it comes to remote and hybrid working.  Simon’s approach is to always put the needs of his customers first, becoming a trusted advisor and acting as the central point of transparent communication between Conversant and the customer.

Simon joined Conversant Technology at the beginning of 2019 but has worked with Patrick and Stanley since 2013 on various projects.

Patrick Copping

CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.

Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers.  After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations.  Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.

Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.