Level up your phone system with MS Teams Calling
Replace your existing phone system with Microsoft Teams cloud calling & start connecting with the world.
Seamless digital calling to anywhere in the world
Switiching your old phone system to a cloud based digital system on Microsoft Teams allows users to make and receive internal and external calls, hold video conferences, and share files all within the same platform.
Conversant can provide you with local, national and toll-free numbers available in 10,000+ area codes across 65+ countries, so you can start connecting to your customers, suppliers and partners all across the globe.
Moving to a digital phone system can also enhance productivity and streamline communications, reducing the need for multiple applications and improving collaboration amongst team members.
Go one step further with C360
With C360 you will have access to view all your licences, calling plans and SIP channels as well as managed all your phone numbers, switch services on and off such as call forwarding, receiving SMS or make changes to numbers.
The Teams Calling module is fully integrated with the Contact Centre module to help you manage multiple numbers and calls at any one time.
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The benefits of Teams Calling
Get more from your phone system when you move to a cloud based solution with Microsoft Teams.
MS Teams eliminates the need for separate hardware phone systems, resulting in cost savings.
Local, national and toll-free numbers are available in 10,000+ area codes across 65+ countries.
MS Teams allows employees to make and receive business calls from anywhere using their computer, phone, or tablet.
Teams Calling connects you to the world with omni-channel communication solutions.
Data driven decision making
With C360 you can access detailed call analytics and reporting capabilities, providing you with valuable insights into call volumes, durations, and other metrics. These insights can help to improve customer service, and make data-driven decisions.
- Understand peak calling times to plan staffing
- Understand what happened on a call with easy to read call logs and drill through call journey
- Monitor call quality
- Call outcomes
- Optimise call handling
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Want to add more C360 modules?
Combine all your communication services with Conversant360 to manage your call centre, social media messaging, Interaction recording and reporting, all on one platform for a complete unified communications experience that is fully integrated with Microsoft Teams and your CRM.
Social Media Messaging
Manage your social media messages on Microsoft Teams with C360.
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Why choose Conversant
A Complete Solution
24/7 UK Based Support
Microsoft Gold Partner
We Put Customers First
FAQs
Can I port my numbers to you?
Yes, we can help you port your numbers to us.
Does this work for international calls?
Yes - Although it's worth making that clear when setting up.
Can employees still use their telephones and headsets?
Yes you can. You won't need to purchase any extra hardware and can continue operating in the same process but is done through Microsoft Teams rather than your telephone provider.
Can Microsoft Teams be used as a complete phone system for businesses?
Yes, Microsoft Teams can function as a complete phone system, offering features like calling, voicemail, and conferencing.
What features does Microsoft Teams offer as a phone system?
Teams as a phone system provides calling, call routing, voicemail, conferencing, and integration with other Microsoft 365 applications.
How does the integration of calling features work within Microsoft Teams?
Calling features integrate seamlessly within the Teams interface, allowing users to make and receive calls, host meetings, and collaborate in one platform.
