C360 Lite gives you the essential communication tools you need - streamlined, clear, and effortlessly easy for any organisation to adopt.
Lite provides the core features that matter.
Straightforward call management.
Teams-Native Telephony that works.
Minimal Setup. Maximum Value.
Built to grow with you and your business.
POWERED BY
What is C360 Lite?
C360 Lite is our simplest Teams communications package — designed to help organisations get started quickly and confidently.
It provides core calling capabilities within Microsoft Teams, giving smaller businesses a clean, reliable way to manage voice without added complexity.
C360 Lite is ideal for organisations that want a solid foundation for Teams telephony, with the flexibility to add more capability as their needs evolve.
A smart & simple start to digital telephony.
What's included?
Communication Management
C360 Lite provides a central place to manage your Microsoft Teams voice environment with clarity and control.
From a single dashboard, administrators can manage subscriptions, licences and phone numbers, access essential call reports, and log support tickets — all without the complexity of traditional telephony tools.
Microsoft Teams Calling
Native Teams calling capabilities delivered through a streamlined interface, enabling reliable inbound and outbound calling directly within Microsoft Teams.
Ideal for organisations moving to Teams telephony for the first time.
Calling Queues
Core call handling features designed for small teams, including basic call flows and queue management.
C360 Lite focuses on simplicity, providing the essential tools needed to manage calls without advanced automation or routing complexity.
Call Recording
Optional call recording for basic compliance and reference purposes. Designed for light-touch oversight rather than in-depth quality management or evaluation.
Reporting
Essential reporting provides visibility into call volumes and activity, giving teams a simple understanding of usage without real-time dashboards or advanced analytics.
Implementation and Support
Get up and running quickly with a straightforward setup designed for Microsoft Teams environments.
C360 Lite integrates seamlessly with Microsoft Teams, minimising disruption and avoiding the need for complex telephony projects.
Backed by Conversant’s expert support team, C360 Lite includes access to guidance and assistance when you need it.
From onboarding to day-to-day questions, you’re supported by a Microsoft Teams voice specialist you can rely on.
Sentiment Analysis (Optional Add-On)
C360 Lite customers can extend their insights with Insights360, enabling AI-powered sentiment analysis across recorded interactions.
This provides visibility into customer tone and engagement, helping teams identify trends and gain a high-level understanding of customer experience.
Sentiment insights are designed for post-call review and reporting, giving managers additional context without introducing full contact centre complexity.
C360 Lite provides the essential functionality small teams need to modernise their telephony and gain visibility into customer interactions, all within Microsoft Teams.
It’s designed for organisations adopting Teams calling for the first time or those looking to streamline communication without complexity.
Everything you need to get started with Teams calling — without the complexity. C360 Lite brings core telephony into one familiar interface.
Visibility Into Every Call
See inbound, outbound and missed calls at a glance, so nothing slips through the cracks — even with small or distributed teams.
Faster Setup, Faster Adoption
Deploy quickly with minimal configuration. C360 Lite is designed to work out of the box, so teams can be productive from day one.
Built to Grow With You
Start with the essentials today, with a clear upgrade path to C360 Plus when your reporting, integrations or scale needs increase.
Who should choose
C360 Plus?
Organisations beginning their MS Teams telephony journey.
Smaller to mid-sized teams looking for clarity and control.
Businesses that want modern call handling without complexity.
IT teams that need lightweight management tools.
Anyone upgrading from legacy on-prem or basic call systems.
Upgrade and go further with C360 Plus
Take your Teams telephony further with C360 Plus. Enhanced capabilities and smarter integrations give you the flexibility to grow, optimise performance and future-proof your communications.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215 Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.
Adnan Khan
Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.
Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.
Stephanie Scholtz
Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing.
Simon Nakra
CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.
Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.
Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.
Patrick Copping
CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.
Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers. After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations. Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.
Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.
