Feature | Operator Connect | Direct Routing |
---|---|---|
Set-up and deployment | Fast and Microsoft-Native | Fully customisable |
Infrastructure | Managed by operator | Managed by your business or provider |
Best for | Simplicity and speed | Custom needs, integrations, complex environments |
Flexibilty | Uses approved carriers | Choose any SIP Trunk provider |
Scalabilty | Ideal for SME's | Ideal for large or multi-site enterprises |