Conversant Technology

Fragmented comms platforms are costing you more than you think

Discover the hidden costs of juggling multiple tools and learn how to fix it with one unified solution with our free guide.
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What you'll learn

  • The true cost of fragmentation (operational, productivity, and CX impact)
  • The signs your organisation is struggling with disconnected tools
  • Why the time to act is now (and what competitors are already doing)
  • An action plan to consolidate effectively—without disrupting your business
  • Real results companies achieve with a unified platform
Man sitting infront of laptop that portrays an omnichannel approach to communication.

Why it matters

Today’s workplace is more connected than ever, but many organisations still rely on a patchwork of different systems for calls, chat, video, and contact centre. The result?
  • Higher operational costs from multiple vendors
  • Lost productivity as employees switch between apps
  • Inconsistent customer experiences that hurt loyalty
Our guide shows you how to move from fragmented systems to a seamless, cost-effective approach that delivers real value.
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Consolidating comms tools into one platform can cut total cost of ownership by up to 56% and boost customer satisfaction by 57%

Fragmentation is failing your customers

Modern customers expect fast, personalised, and seamless service. Yet when your communication systems are fragmented, delivering that kind of experience becomes nearly impossible.
Read more

How Vistry Group did it - Live Webinar

Discover how Vistry Group transformed the way their teams communicate and collaborate by adopting a modern unified communications solution. Vistry's Head of Group IT, Ben Rich will join us to share their journey, including the challenges they faced, the solutions implemented, and the benefits realised.
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Fill in the form and the Complete Guide will be sent straight to your inbox. Start identifying inefficiencies, uncovering hidden costs, and building the business case for a unified platform.

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© 2025 Conversant Technologies Ltd. All rights reserved.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215
Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.

Adnan Khan

Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.

Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.

Stephanie Scholtz

Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing. 

Simon Nakra

CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.

Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.

Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.

Patrick Copping

CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.

Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers.  After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations.  Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.

Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.