Conversant Technology

Ditch legacy telephony 
without starting from scratch

Discover a smarter way to upgrade your communications—without the cost, risk, or hassle of ripping everything out.
Get the free toolkit

IT Managers, Customer Service Leaders, and Operations Managers-this one’s for you.

Struggling to manage outdated telephony systems that just aren’t cutting it anymore? You've tried every upgrade, integration, and new tool, but your communication processes are still fragmented and inefficient.

What if we told you there’s a way to streamline your telephony systems, improve team collaboration, and reduce costs—all without overhauling everything?
Download free toolkit here

The time to switch is now!

Blog

7 ways legacy telephony is costing you time and money

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Webinar

Ditch legacy telephony, without starting from scratch

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Blog

Legacy phone systems are becoming obsolete.

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Get the tools you need free!

Download our free 'Telephony Transition Toolkit' and discover how to move away from legacy systems at your own pace, without high costs or disruption.
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Ditching legacy telephony toolkit

What you'll get

The Complete Guide to Ditching Legacy Telephony

This comprehensive guide walks you through the process of replacing outdated telephony systems with modern solutions that streamline communications.

The Readiness
Checklist

A practical checklist to help you assess whether your current systems are ready for the upcoming transition and identify areas for improvement.

The 3-Stage Transition Framework

A step-by-step framework outlining how to smoothly transition from legacy telephony to a modern unified communications stack without disrupting your operations.
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What you'll learn

  • Why legacy telephony is costing your business more than you think
  • How to modernise your phone system without a full rip-and-replace
  • How to reduce costs, simplify your stack, and increase flexibility
  • The 3-stage roadmap to evolve from legacy to a modern UC setup
  • What to consider before making any changes (checklist included)
  • How Microsoft Teams and the right add-ons can replace multiple systems
  • Real-world examples of how others transitioned successfully
Get the free toolkit

Don't just take our word for it!

With Conversant’s support and the Transition Toolkit, we finally had a clear roadmap to replace our legacy telephony without the stress of starting over. It made the whole process feel achievable.
IT Director
"We were worried about the disruption of moving away from our old phone system. The Toolkit, combined with Conversant’s guidance, showed us step-by-step how to modernise while keeping business running smoothly."
Head of Communications
The Toolkit gave us a solid starting point, but it was Conversant’s expertise that helped us build the business case and plan the transition to Teams telephony with confidence.
Operations Manager
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Why businesses NEED to replace legacy telephony

The way businesses communicate is evolving rapidly, and if you’re still using legacy telephony systems, now is the time to act. Originally planned for 2025, the BT Public Switched Telephone Network (PSTN) switch-off has been extended to January 2027. This means traditional copper landlines, ISDN, and analogue systems will soon become obsolete, prompting businesses to seek modern communication solutions.
Upgrading your telephony now not only ensures you're ready for the switch-off in 2027 but also helps you keep pace with the changing way customers expect to communicate. More than ever, customers demand fast, flexible, and seamless interactions across multiple channels; email, chat, social media, and voice. Legacy systems simply can’t deliver this level of responsiveness and integration.

Get your free Telephony Transition Toolkit here: Your Step-by-Step Guide

The way businesses communicate is evolving rapidly and if you’re still using legacy telephony systems, now is the time to act. 
Download free toolkit here
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Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215
Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.

Adnan Khan

Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.

Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.

Stephanie Scholtz

Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing. 

Simon Nakra

CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.

Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.

Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.

Patrick Copping

CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.

Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers.  After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations.  Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.

Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.