Conversant Technology

C360 for Microsoft Teams

Build Today. Scale Tomorrow.

Go Smarter with C360 Lite
Go Further with C360 Plus
Go Beyond with C360 Premium
Choose the level that fits your organisation today — and scale when you’re ready.
THE C360 EXPERIENCE

One platform.

All your Teams Communications.

C360 brings calling, contact centre, recording and analytics together into one unified platform for Microsoft Teams.

Manage services, gain visibility across every interaction, and scale confidently — without adding complexity or re-platforming as you grow.

Everything you need to manage, scale and optimise communications in Microsoft Teams.

Service Management

  • Centralised control for Teams telephony services
  • Manage users, licences and numbers from one dashboard
  • Reduce operational overhead and manual admin

Teams Voice Calling

  • Turn Microsoft Teams into a fully featured business phone system
  • Manage internal and external calls from one familiar interface
  • Replace legacy telephony without disrupting how teams work

Contact Centre 

  • Flexible contact centre capabilities built natively for Teams
  • Supports simple queues through to advanced contact centre workflows
  • Scales seamlessly across Lite, Plus and Premium

Call Recording

  • Secure call recording across Teams environments
  • Supports compliance, quality assurance and dispute resolution
  • Scales from basic recording to advanced quality management

Advanced Reporting

  • Consistent reporting across Teams voice and contact centre activity
  • Scales from essential reporting to advanced analytics and insights
  • Designed to support data-driven decisions at every stage

One platform. Three packages. No re-platforming as you grow.

Choose the right package for your business

C360 Lite

The essential starting point for Microsoft Teams business telephony.

C360 Lite gives small teams everything they need to move beyond basic collaboration and start using Microsoft Teams as a reliable business phone system — without added complexity.
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C360 Plus

Built for growing teams that need more visibility amd control.

C360 Plus extends Teams into a powerful contact centre with smarter routing, automation, real-time reporting and AI-driven insights to help teams scale efficiently.
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C360 Premium

Advanced quality, compliance and insight for customer-critical environments.

C360 Premium delivers enterprise-grade recording, quality management, sentiment analysis and compliance-ready reporting for organisations where performance and assurance matter most.
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Transform Your Business Operations with C360

C360 empowers your business by seamlessly integrating with Microsoft Teams, creating a unified platform that simplifies communication and enhances productivity.

With its powerful tools, you can streamline workflows, improve customer interactions, and make data-driven decisions—all from one platform.

All packages are built on the same C360 platform — upgrade anytime without re-platforming.
FEATURES C360 LITE C360 PLUS C360 PREMIUM
C360 Management Portal ✓ ✓ ✓
Teams Calling ✓ ✓ ✓
Contact Centre Capabilities Essenital Enhanced Enterprise Grade
Call Recording Basic Enhanced Advanced
Reporting & Dashboards Standard Enhanced Advanced
AI & Sentiment Analysis Insights360 (Optional Add-on) Built-in Built-in
Quality Management Not included Enhanced Advanced
Customisation & Integrations Not included Available & bespoke Available & bespoke
Best for Smaller Busineses & Teams Mid-Large Growing Businesses Regulated Enterprise Businesses

C360 is built in partnership with trusted technology

We integrate best-in-class technologies into a single, Teams-first platform — so you get one solution, not multiple vendors.

Let's talk

Set up a free trial

Try before you buy with our 14-day free trial. Book a slot with our team and we'll get you all set up.

Book a meeting

Do you have a question or want to look at C360 for yourself? Book a meeting with one of our team.
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Email us 

For everything else, drop us an email and we'll get back to you.
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Copyright © 2026. Conversant Technologies Ltd. All rights reserved.

Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215
Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.

Adnan Khan

Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.

Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.

Stephanie Scholtz

Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing. 

Simon Nakra

CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.

Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.

Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.

Patrick Copping

CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.

Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers.  After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations.  Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.

Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.