One platform for better Teams communications C360 unifies calling, contact centre and integrations with Insights360 adding AI-powered understanding of quality, sentiment and experience.
C360: Complete clarity across Teams communications
C360 is Conversant’s core platform for voice and contact centre in Microsoft Teams — bringing telephony, integrations and management tools together in one place.
Built to work seamlessly with Microsoft Teams, no disruption, no new workflows.
Complete visibility
Bring voice, contact centre and integrations together in a single, consistent view.
Modular and scalable
Choose the capabilities you need today, and add more as your environment evolves.
Control and governance
Enterprise-grade reliability, security and oversight across all communications.
How C360 works with Microsoft Teams
C360 brings together data from across your Microsoft Teams communications environment; unifying voice, contact centre and integrations into a single platform for visibility, control and insight.
Communications happen in Microsoft Teams
Your teams make and receive calls using our Teams-native voice, contact centre and integration modules — just as they do today. There’s no disruption to the Teams experience.
Data flows into C360
C360 sits alongside Teams, securely collecting data from each module, including call activity, interactions and integrations — and bringing it together in one place.
Data is unified and analysed
Once consolidated, C360 standardises and analyses this data to create a consistent view across communications, performance and experience.
Teams gain clarity and control
With everything in one platform, organisations can monitor activity, identify trends, and understand what’s happening across their communications — without manual effort or fragmented reporting.
BuildToday.ScaleTomorrow.
Choose the right package for you and your business.
Go Smarter with C360 Lite
C360 Lite brings core calling capabilities into Microsoft Teams, giving smaller businesses a clean, reliable way to manage voice without added complexity.
Go Further with C360 Plus
C360 Plus expands on Lite with enhanced management, integrations and control, helping organisations support higher call volumes and more complex communication needs as they scale.
Go Beyond with C360 Premium
C360 Premium brings together advanced telephony, contact centre capabilities and deep integration support, designed for organisations where performance, resilience and governance are critical.
Introducing Insights360
Intelligent insight for teams that want more from every conversation
C360 delivers the data. Insights360 delivers the insight.
Insights360 extends the C360 platform with AI-powered analysis of call quality, sentiment and experience.
By automatically analysing 100% of conversations, it helps organisations move beyond visibility, surfacing patterns, performance gaps and coaching opportunities without manual QA or random sampling.
Conversant Technology is registered in Cardiff under Company No. 09568675 | VAT Reg No. 217562215 Registered Office: Henstaff Court, Llantrisant Road, Cardiff, UK, CF72 8NG | Head Office: Griffin House, 15-16 Lower Park Row, Bristol, UK BS1 5BN.
Adnan Khan
Head of Service Delivery
Adnan joined Conversant Technology in 2018 and is head of Service Delivery. He focuses on making sure our solutions are configured and implemented on time and our customers have a seamless journey from sales and project scoping all the way to through to going live and handover.
Adnan has been in the communications Industry for over 10 years, working in different capacities in sales, support and service delivery.
Stephanie Scholtz
Marketing Manager
Stephanie has worked in Marketing for over 5 years specialising in content and SEO marketing. Starting with Conversant in April 2023 as their Marketing Manager, she is also studying towards her L6 Degree in Professional Marketing with the Chartered Institue of Marketing.
Simon Nakra
CRO
Simon is Conversant Technology’s Chief Revenue Officer, responsible for driving sales and revenue growth across both the direct and partner channels. With over 20 years of experience in sales, account management, and business development, Simon has spent the last decade helping organisations unify their communications strategy through Microsoft technologies, including Lync, Skype for Business, and Microsoft Teams.
Simon has a proven track record working with customers across key sectors such as education, healthcare (NHS), legal, finance, and the wider public sector. His approach is rooted in becoming a trusted advisor—placing customer needs at the centre of every engagement and ensuring clear, transparent communication between Conversant and its clients.
Since joining Conversant in early 2019, Simon has played a pivotal role in the company's growth, having previously worked with both Patrick and Stanley on multiple unified communications projects since 2013.
Patrick Copping
CEO and Director
Patrick Joined Conversant Technology in 2017 and is the majority shareholder. A veteran of the communications industry, Patrick has over 20 years of experience working within the Unified Communications, Software Development and Microsoft Technologies sectors.
Patrick started his career at BT where he ran outsourced Contact Centre operations for blue-chip customers. After leaving BT, he worked within the Contact Centre and Communications software markets providing Contact Centre and Communications software to organisations. Patrick was one of the pioneers in delivering solutions utilising the Software as a Service (SaaS) model.
Patrick is responsible for the overall management of Conversant Technology, focusing on the strategic direction of the business, its portfolio, and strategic partners.
