Sustainability and Corporate Social Responsibility
At Conversant we believe we have a responsibility to reduce our impact on the world, look after our local communities and to create a more sustainable future for everyone.
Sustainabilty
Conversant Technology is committed to helping the UK achieve its Net Zero targets by 2050. We are working towards a reduction in our carbon emissions of up to 5% per year.
Read our full report to see the internal measures we have put in place to achieve our target.
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Helping our customers to be more sustainable
Not only are we making changes to ensure our businesses is more sustainable, we also support our customers with their net zero targets.
We are enabling businesses to work remotely from all over the world, meaning they can reduce or entierly eliminate their employees travelling, from cars to planes, the carbon they are emitting could be significantly reduced.
We are also offering cloud based solutions, meaning less office based hardware. Any existing hardware they do have, we will recycle for them.
We are committed to making a positive difference to society
Chew Valley Rugby Club
Chew Valley Rugby Club are at the heart of grass roots rugby supporting children, women and senior teams across all abilities. Based close to our Bristol office, you'll often find out CEO cheering on the sidelines!
We are proud to be sponsor the Mini and Junior squads to support our youth grow in independance, team skills and thier passion for the sport of rugby.
Chew Valley Rugby Club
Knowle West Scouts Group
Knowle West Scout group aim to provide children aged 6-14 with opportunities to meet, grow and develop regardless of their socio-economic background, race, colour, gender or ability.
We are proud to support their #skillsforlife programme, which enables the group to run activities including kayaking, canoeing, archery, and survival skills camping sessions.
Knowle West Scouts Group
Supporting Britain's steel areas
We work closely with one of our key investors, UKSE, to support local community groups get people back into work and develop young peoples life skills.
We also support each other towards a greener, more sustainable future. Find out more about what UKSE does and how they help businesses like Conversant make a difference.
More about UKSE
Why choose Conversant
A Complete Solution
24/7 UK Based Support
Microsoft Gold Partner
We Put Customers First
FAQs
What is unified communications?
Unified communications (or UC as it's sometimes called) is a set of products and systems that provides a single, unified user experience across multiple devices.
Nowadays frequently cloud-based, unified communications involves the integration of communication services such as call centres, instant messaging, voice, mobility features, audio, web and video conferencing, desktop sharing, data sharing and more.
What are the key benefits of unified communications?
Streamlining hybrid working
Traditional systems can't provide employees with the flexibility they need to work remotely. Microsoft Teams has all of the tools you need to make the transition from office to remote working effortless.
Secure communications
As remote work becomes more common, concerns regarding security and compliance increase. The benefit of using cloud-based service providers is greater accountability, as you’re able to monitor phone system usage in real time and store recording securely.
Lower cost
When you combine all of your tools into one unified platform, you can reduce the number of bills you get from different providers, minimise back-end management and improve efficiency.
Better customer experience
Poor customer experiences often start with challenges employees face with technology. With fully unified communications, you can eradicate this problem and create a smooth and optimal customer experience.
Why do we recommend Microsoft Teams for your unified communications?
Microsoft Teams is arguably the biggest collaboration platform in the world (with around 250 million monthly active users). In our opinion, Microsoft Teams offers an unrivalled combination of productivity tools, convenient integrations, and business phone options.
But what about... The hassle?
That’s why we exist. Conversant will do all of the hard work for you. Our process starts with an audit exploring where you are now and where we think you should be, as well as a clear migration strategy. We can keep things running smoothly and make the transition as seamless as possible.
Staff adoption?
We offer continual support and training that will ensure each and every member of the business is fully educated on how the system works. This includes training employees on new features and capabilities as they are added.
VoIP Performance?
When VoIP was originally introduced in the late 90s, users often experienced terrible sound quality and regular cut-outs, largely as a result of poor internet speeds. This is no longer the case.
Broadband has come a long way since then, so any issues that existed with VoIP quality in the past no longer occur. Most buildings now have high speed fibre optic networks – even homes – and so you can be confident that performance won’t be an issue.
Is the solution secure?
Yes, we secure each individual deployment with a dedicated firewall. We can also provide IP specific connection to your instances, as well as site to site VPNs.
How long does the setup take?
Once your order has been processed by your account manager, your instance should be ready within 24-48 hours max.
Do you have a backup solution?
Yes, daily backups are done for each individuals instance.
How do I get set up?
Set up is simple for our customers! We do all the work by bringing your Microsoft Teams onto our platform and enable the option for you to use Microsoft Teams as your telephone system.
Do you sell Office 365 licences?
No. We work on an BYOL (Bring your own licence) model.
