Solution Details

Access Conversant unique portfolio of Voice Services for Microsoft Teams: Increase the productivity and efficiencies of your workforce.

Conversant Technology: Beyond Voice

Conversant Technology have developed a portfolio of services that significantly improve the adoption of Microsoft Teams and add vital Voice service for a complete Unified Communications experience.

Far more than just a phone system:

Conversant Technology offers Direct Routing from your Microsoft Teams interface allowing both inbound and outbound calls to users regardless of location.  By adding the Conversant service to your Microsoft Teams environment you can completely replace your existing PBX infrastrucutre enabling the full Unified Communication experience.

In addition, Conversant Technology offers a call recording solution with unrivalled features.  Boasting MIFID II, PCI and GDPR Compliance for Microsoft Teams.

The team at Conversant have developed a sophisticated call routing engine with the ability to provide Contact Centre, BI, Reporting and Call Monitoring services when using Microsoft Teams.

With SIP availabilitiy in over 60+ countries, international rates and competitive all inclusive calling bundles there is no other solution provider that can offer such a rounded solution for Microsoft Teams.

The Complete Service for Microsoft Teams

Communications in the Cloud

By having all your telephony in the cloud, users will be able to make and receive calls on almost any device, no matter where they are. Just connect to the internet and sign into your Office 365 account to get access to:

  • Make, receive, transfer calls 
  • Voice, Video, Chat and Full Collaboration
  • MIFID II, PCI and GDPR Compliant Call Recording
  • Contact Centre, Advance Routing, Reporting and Business Intelligence
  • No changes to all Microsoft Teams voice features
  • Real-time status availability of colleagues
  • PSTN calling capabilities and calling plans in +60 countries
Managed by us

With Conversant, you save the time, cost and effort of deploying and maintaining an on-premise telephony solution. We provide full servicing and support on all your deployments on our safe, voice-optimised infrastructure.  We can also utilise your existing Azure infrastructure for advanced storage and call capture capabilities

Devices for Teams Voice

It’s possible to make almost any device compatible with Microsoft Teams however, some may be more optimised than others. Make sure to check your device compatibility by getting in touch with us.

The Complete Service for Microsoft Teams

Advanced voice services for Microsoft Teams platform

Contact centres

Improve customer service and experience for helpdesks, service lines, formal and informal contact centre environments.

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Call Recording

Compliant call recording for Microsoft Teams. MiFID II, PCI-DSS and GDPR compliant call recording available through your Microsoft Teams interface.

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Direct Routing

Communicate with the world thanks to our SIP trunks in more than 65 countries and International DID numbers.

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Analytics & reporting

Our suite of solutions delivers, in a single application, a Microsoft Teams advanced analytics, and reporting.

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