Voice for Microsoft Teams
- Overview
- Solutions
- Contact centres
- Call Recording
- Direct Routing
- Analytics and reporting
- Why Partner
- Devices
Microsoft Teams Phone System
Add advanced Voice services, Call Reporting, Contact Centre and Call Recording services to your Microsoft Teams deployment.
Advanced voice services for Microsoft Teams platform
Contact centres
Improve customer service and experience for helpdesks, service lines, formal and informal contact centre environments.
Learn MoreCall Recording
Compliant call recording for Microsoft Teams. MiFID II, PCI-DSS and GDPR compliant call recording available through your Microsoft Teams interface.
Learn MoreDirect Routing
Communicate with the world thanks to our SIP trunks in more than 65 countries and International DID numbers.
Learn MoreAnalytics & reporting
Our suite of solutions delivers, in a single application, a Microsoft Teams advanced analytics, and reporting.
Learn More
Voice Services available in Microsoft Teams
- Replace your existing Telephone system and utilise Microsoft Teams for all Communications
- Consolidate international offices and utilise our calling plans across 60+ countires
- Add PCI & MiFID II compliant call recording
- Add advanced contact centre and call control from your existing Microsoft Teams interface
Infinite Possibilities by utilising our award winning Voice for Teams Platform
Direct Routing and PSTN access from Microsoft Teams
Add Fully Compliant Call Recording Capabilities to Microsoft Teams
Add Contact Centre and Call Control to Microsoft Teams
Add powerful BI and Reporting to your Microsoft Teams environment
Join the Unified Communications revolution
Modernised Workplace
Whether you currently use Microsoft Teams or are looking to migrate, we can provide full calling capabilities so you can access your office remotely from almost any device, anywhere to offer more flexibility into the workplace.
Perfect for any business, any size
Microsoft Teams is being deployed by businesses of all sizes. The Conversant services can be deployed for almost every size of company across the globe. Our current customer base consists of organisations with less than 10 users to several thousand users.
All your calls in one place
Have complete calling capabilities for all inbound/outbound calls (just as you would with your phone system) worldwide from your Microsoft Teams interface with sophisticated analytic reporting features.
Telephony in the Cloud
Our cloud telephony allows Microsoft Teams users to virtually be in their office, on almost any device no matter where they are and have access to:
- Make, receive, transfer calls and voicemail
- PSTN and PBX options
- No changes to all Microsoft Teams voice features
- Real-time status availability of colleagues
- PSTN calling capabilities available on most Microsoft licenses without the need to upgrade
Get more with Conversant Technology
Unified Communications
No need to have a separate phone system and 0365 subscription. We integrate all your unified communications into O365 so all are kept in one place.
Support
We provide exceptional support & service to all our clients. Our dedicated support team thrive to deliver an unbeatable smooth user experience and are always on hand to help.
Flexibility
No matter your size and number of users, our technology never limits. Add and remove users for a tailored calling plan just for your business.
Experienced Team
With 20+ years experience, we are experts in communications so know exactly what we're doing always striving for perfection.
Security
Each instance has it's own dedicated private cloud and firewall for full peace of mind.
Voice-optimised Infrastructure
All instances run on a voice-optimised server to deliver the best possible quality for all your communications.
Power your communications with the best hardware around.
Frequently Asked Questions
Although we are optimised for Microsoft Teams, we can also help with Skype for Business.
Yes - Although it's worth making that clear when setting up.
Set up is simple for our customers! We do all the work by bringing your Microsoft Teams onto our platform and enable the option for you to use Microsoft Teams as your telephone system.
Yes you can. You won't need to purchase any extra hardware and can continue operating in the same process but is done through Microsoft Teams rather than your telephone provider.
More than platforms, we build relationships
Explore our plaftorms
Join Conversant today
Find out how you can enrich your communications offering with our platforms.
Request a Demo
Please leave us your details and we'll get back to you to arrange a free consultation tailored to your business.