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Voice for Microsoft Teams

Supercharge Microsoft Teams

Unlock more great features, including MiFID II-Compliant Call Recording, Direct Routing, Analytics & more...

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Supercharge your Microsoft Teams phone system

There are infinite possibilities by utilising our award-winning Voice for Teams Platform

Contact centres

Improve customer service and experience for helpdesks, service lines, formal and informal contact centre environments.

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Call Recording

Compliant call recording for Microsoft Teams. MiFID II, PCI-DSS and GDPR compliant call recording available through your Microsoft Teams interface.

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Direct Routing

Communicate with the world thanks to our SIP trunks in more than 65 countries and International DID numbers.

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Analytics & reporting

Our suite of solutions delivers, in a single application, a Microsoft Teams advanced analytics, and reporting.

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Voice Services available in Microsoft Teams

  • Replace your existing telephone system and utilise Microsoft Teams for all communications
  • Consolidate international offices and utilise our calling plans across 65+ countries
  • Add PCI & MiFID II-Compliant Call Recording
  • Add advanced Contact Centre and call control from your existing Microsoft Teams interface

 

What can our award-winning Voice for Teams platform do for you?

Direct Routing and PSTN access
Direct Routing and PSTN access
Fully Compliant Call Recording Capabilities
Fully Compliant Call Recording Capabilities
Contact Centre features and Call Control
Contact Centre features and Call Control
Powerful BI, Analytics & Reporting
Powerful BI, Analytics & Reporting

Contact us to find out more

Join the Unified Communications revolution

Modernised Workplace

Whether you currently use Microsoft Teams or are looking to migrate, we can provide full calling capabilities so you can access your office remotely from almost any device, anywhere to offer more flexibility into the workplace.

Perfect for any business, any size

Microsoft Teams is being deployed by businesses of all sizes.  The Conversant services can be deployed for almost every size of company across the globe.  Our current customer base consists of organisations with less than 10 users to several thousand users.

All your calls in one place

Have complete calling capabilities for all inbound/outbound calls (just as you would with your phone system) worldwide from your Microsoft Teams interface with sophisticated analytic reporting features.

Telephony in the Cloud

Our cloud telephony allows Microsoft Teams users to virtually be in their office, on almost any device no matter where they are and have access to:

  • Make, receive, transfer calls and voicemail
  • PSTN and PBX options
  • No changes to all Microsoft Teams voice features
  • Real-time status availability of colleagues
  • PSTN calling capabilities available on most Microsoft licenses without the need to upgrade
Join the Unified Communications revolution

More than platforms, we build relationships

Conversant Technology transformed our scope on reporting functionality within the Microsoft Teams platform.

Marc Jülicher

Technical Director

We’ve been really pleased with Conversant’s approach... They made a fairly daunting change seem straightforward. We were delighted with the outcome.

Andrew Parker

Head of Technology, CHL

Conversant have been a very reliable partner for Curveball.  The platform has enabled our teams to sell Hosted Telephony, safe in the knowledge there is a significant level of experience and robust, secure technology

Steve Brown

Technical Director

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