Hosted Unified Communications

Emerald: For the modern workforce

A leading Cloud Platform for Voice, Video, Chat and Collaboration. Emerald is so much more than a Phone System. Secure and dedicated for the modern workforce.

Benefits of Emerald hosted phone system

Secure & Dedicated

The Emerald Unified Collaboration platform is your own dedicated, voice-optimised platform. Each instance is private secured and completely unaffected by other clients. Unlike our competitors we value your security and privacy

Scalable & Flexible

With Emerald you always have the flexibility to scale up or down to meet any of your business requirements

Collaboration

A complete unified communications system - Voice, video, instant chat, conferencing and screen sharing for collaboration.

Simple Service

24/7 free support from our Advanced Engineering Team.

Powered by Conversant

Conversant has been providing Hosted Voice and Collaboration services for over 20 years and is trusted by thousands of end clients globally and a significant amount locally too.

Reliability

Our data centre is industry-leading with several layers of redundancy and security to ensure your business is never compromised

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Unified Communications

No need to have a separate phone system and 0365 subscription. We integrate all your unified communications into O365 so all are kept in one place.

Support

We provide exceptional support & service to all our clients. Our dedicated support team thrive to deliver an unbeatable smooth user experience and are always on hand to help.

Flexibility

No matter your size and number of users, our technology never limits. Add and remove users for a tailored calling plan just for your business.

Experienced Team

With 20+ years experience, we are experts in communications so know exactly what we're doing always striving for perfection.

Security

Each instance has it's own dedicated private cloud and firewall for full peace of mind.

Voice-optimised Infrastructure

All instances run on a voice-optimised server to deliver the best possible quality for all your communications.

Frequently Asked Questions

Can I use my own SIP trunk?

Yes, you can. See Additions.

Can I buy my own devices (handsets, headsets etc.)?

Yes, you can - although our solution is compatible with most devices, please check before. Click here*Link to devices page*to see list of compatible devices we offer.

Is the solution secure?

Yes, we secure each individual deployment with a dedicated firewall. We can also provide IP specific connection to your instances, as well as site to site VPNs.

Can I port my numbers to you?

Yes, we can help you port your numbers to us.

How long does the setup take?

Once your order has been processed by your account manager, your instance should be ready within 24-48 hours max.

Do you offer on-premise solutions?

Only on-demand.

Do you have a backup solution?

Yes, daily backups are done for each individuals instance.

More than platforms, we build relationships

Conversant have given us the ability to offer our customers reduced costs and helped reduce our own costs by removing kit from our own data centre. By using Conversant we have gone up against some competitors

Stephen Jenner

Fluent Technologies

Conversant were meticulous in creating a cyber secure environment where our staff could have access to the latest PBX functions. We are now in a position where we are being proactively supported and monitored.

Sian Partington

Tudor Rose International

Conversant have been a very reliable partner for Curveball. The platform has enabled our teams to sell Hosted Telephony, safe in the knowledge there is a significant level of experience and robust, secure technology

Steve Brown

Technical Director

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