Following the success of Conversant Technology’s work for the Cambridge and Peterborough Foundation NHS Trust (CPFT), which demonstrates the vast savings that optimal voice-led unified communications solutions can have for the NHS, we are proud to be exhibiting at P4H, England’s premier NHS Procurement event at the Birmingham NEC on 7th July 2022.
Our work with CPFT included Teams Direct Routing, Call Recording and Contact Centre, and:
Provided a resilient, secure, and future-proofed unified communications platform
Enabled an agile hybrid working environment
Delivered through the Teams application - everything in one place
111 Mental Health Line helps save up to £4.7m for the Trust
Over the period of 8 months post-implementation, nearly 10,000 people called and the effect on A&E admissions was startling:
· Up to £4.7m saved on unnecessary A+E admissions, as 97% of calls to the 111 option 2 number did not need A&E
· 26% fewer people overall needed to be taken to A&E by ambulance
· 25% fewer people needed A&E for mental health problems
· 19% reduction in overall A&E mental health admissions was seen.
We shall be on Stand 48 and hope to have the opportunity to show more NHS Trust delegates what we could do to help them.
To book your place, click here: Home - P4H England
Enable seamless comms